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Mr. John Phelps, ARM, CPCU

Mr. John Phelps, ARM, CPCU

Director, Business Risk Solutions,
Blue Cross and Blue Shield of Florida, Inc.
Jacksonville, FL 32246-8273
United States


John R. Phelps is the director of Business Risk Solutions at Florida Blue, Florida’s Blue Cross and Blue Shield plan. In that capacity, he is responsible for the continued development and management of a comprehensive Enterprise Risk Management (ERM) program for Florida Blue, a health care company with nearly 4 million members, and gross revenues of almost $8 billion.

Mr. Phelps is a leading practitioner of ERM and has responsibility for the development and oversight of ERM processes to support strategic and business planning. His responsibilities include business continuity management, which he has successfully integrated into a comprehensive risk management model.

Mr. Phelps was the 2013 President of the Risk and Insurance Society and has served on the Board of Directors since 2003. He has served on several committees including past chair of the Enterprise Risk Management Development Committee from 2004 until 2007. He served as chair of the Governance Committee in 2003 and recently led the Governance Task Force to deal with membership classification requirements. Phelps has served as an officer for the Society for 4 years and Board liaison to several committees including Member and Chapter Services, External Affairs and Conference Committee. He is a member of the North Florida Chapter of RIMS where he has served as president in 1999.