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Have you purchased a solar heater for your private pool recently? Congratulations, you’ve done your part for the environment, and are one of the many consumers who’ve contributed to the growth of alternative energy in Tampa and other places. The next step is to ensure that you get the most out of your heater, and for that you may have to invest in temperature differential controllers that heat your pool with solar energy just the way you want it to. What Are Temperature Differential Controllers? The solar thermal systems and the temperature differential controllers help to convert sunlight into heat, and it is this heat that is used for...
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I don't know about you, but, I really dislike both giving and receiving annual performance reviews. It would be like raising children and only providing feedback to them once a year. It is as silly as the performance evaluation below from 1/1/1000 - 12/31/1000. . . . What is your take? EMPLOYEE SUMMARY OF ACCOMPLISHMENTS Period covered (month/day/year): from January 1, 1000 – December 31, 1000 Little John Yeomanry Employee Name ...
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Lessons from the Mayo Clinic Since starting Lootok , once a year I go to Rochester, Minnesota, my home State, to take my annual executive physical at the Mayo Clinic . It gives me a good reason to get back to Minnesota to visit family and friends, while maximizing my medical checkups. In just two days, more than fifteen doctors evaluate me. Risk management shares many similarities with the medical field, and it’s where you find the best analogies and metaphors. I wanted to share few of the insights I have gleaned over my time at Mayo. Risk management is analogous to the immune system . It is not a thing or part. It is a system that co-exists...
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Is it necessary for a global organization to have a Global Security Operation Center (GSOC)? “How did you go bankrupt?" Two ways. Gradually, then suddenly.” - Ernest Hemingway, The Sun Also Rises I was working with a head of risk management - Chief Risk Officer - at a global organization that does not have a GSOC . One night over dinner I questioned him 'why not' - why doesn't his organization have one? Why doesn't he spearhead the initiative? His basic response was 'why' ... "I am not convinced we need one. The organization operates without a GSOC, so why now." He also stated "the reality is we are already doing it ... here and there ......
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When working with the masses [end-users; not experts in risk management, business continuity, crisis management], I find it beneficial to present clear, concise, and concrete packaged solutions. People need guidance and structure to help them think through problems and build effective plans. This is one of the reasons Lootok created the 8Rs ™ of Resiliency. The goal the 8Rs is to reduce uncertainty, simplify complexity, structure thinking and dialogue, build common ground, and establish preparatory activities. The 8Rs facilitates planning with a plan as the end deliverable (i.e., plans are the byproduct of planning). The 8Rs are designed to provide people...
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Post-Independence/Canada Day trivia question: According to the World Bank, this country in the EU has 9 of the 15 fastest Wi-Fi cities in the world . You guessed it (largely because it is in the graphic) but it is Romania. Not the country that exactly comes to mind when thinking of the world’s fastest internet. There is only one problem however, one-third of the population have never used the internet and half of the country's households do not own computers. I’m sure you’re saying to yourself that this is fun anecdote but what does this have to do with my chapter? Romania took a risk, and chances are that it will pay off in the long run...
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How soon do you need to communicate after a crisis? Sharing a few thoughts on crisis communication – I was working with an executive team on a crisis scenario, when one of the leaders asked a question on crisis communication. He asked, “How soon do we need it to communicate? 5 minutes, 10 minutes, 1 hour, 1 day, …?” He was looking for a precise number to perhaps evaluate a few past incidents that were top of mind for everyone in the room. I gave the common answer, but right answer, of “it depends.” He gave a look of dissatisfaction and discrediting posture. I went on to share a few basic statistics from Daniel Diermier’s research (author of Reputation...
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Sean Murphy's Favorite Reads Clients often ask what my favorite books (authors) are. I recommend reading anything from Klein, Sheffi, Kahneman, Thaler, and Sunstein. Here are a few of my favorite reads | rereads: Adoption, Awareness & Game Theory (Brain) Books Nudge , by Richard H. Thaler and Cass R. Sunstein Made to Stick , by Chip Heath, Dan Heath Diffusion of Innovation, by Everett M. Rogers Brain Rules , by John Medina Thinking, Fast and Slow, by Daniel Kahneman Risk Management Against the Gods, by Peter Bernstein Resilient Enterprise , by Yossi Sheffi Operation Rules...
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Why are cyber threats on top of every executive’s mind? Sharing a few thoughts on Cyber Security --- I was on the phone last week with a data visualization expert (and author) discussing visualization problem solving – basically, how to solve problems or at the least understand problems with pictures (i.e., drawing pictures). He asked a question about cyber security. He said “why is a cyber threat so scary? Isn’t it just another threat?” He is right. Cyber is another threat; just like an infectious disease, civil unrest, flood, power outage, fire, war, or an accident. We use common frameworks and capabilities for threats such as command and control, situation...
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What are the signs of an organization at risk for crises? For some organizations a crisis is the only catalyst for change. Sharing a few thoughts on the signs of an organization at risk for crises . I have not performed a thorough analysis; however, I have a few reoccurring observations. If anyone has metrics on such information, please share. Keeping these warning signs in mind can help advocate for more (or at very least not less) risk management capabilities at the executive and board level. Risk management can be difficult for people and organizations as it deals with the future. It can be difficult for executives to spend scarce resources...
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Cross Examining Shrinks: Leckart’s First Rule If you are not satisfied with a doctor’s report and wish to challenge their conclusions, all you need is a list of the flaws in that document as well as a list of questions to ask the doctor that will expose those problems http://tinyurl.com/nefk83b
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In cooperation with the Greater Detroit Chapter CPCU Society, this is small group "classroom" facilitation offered in Livonia, MI. All three ARM classes are offered in sequence. Classes can be taken in any order. For more information: http://greaterdetroit.cpcusociety.org/meetings-events/arm-56-risk-financing
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Good afternoon, does anyone have any recommendations of temporary offsite office space in the Denver-Metro area that a company could add in to it's BCP? Thanks, Neil.
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What are some of the deciding factors that have helped Risk Managers make this choice? If an organization would otherwise "qualify" to do so, what are the major indicators that swing the decisions?
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Effective Strategies for Mediating Coverage Disputes [1] ©Paul J. Van Osselaer, 2014 Van Osselaer Dispute Resolution PLLC Introduction The mediation of insurance and risk transfer disputes involves interpretation of contracts and insurance policies, challenging legal issues, and the interests of multiple stakeholders. Such mediations are not just a matter of exchanging numbers. For parties, how do you advocate your position while, at the same time, exploring settlement? For a mediator, how do you navigate through such specialized advocacy and find common ground? So, in third-party claims,...
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Putting Strategy Into Risk Management Author: Darius Delon, CCIB FCIP CRM, AVP Risk Services, Mount Royal University There is a lot of talk about risk management, enterprise risk management and strategic risk management. There is a lot of advice on how you should develop the risk framework in your organization but not much is said on what strategy you should consider when you implement risk, enterprise risk or strategic risk To be the most efficient and effective in implementing your strategy( change management) you need be open to changing that strategy when you are not getting enough traction (most impact in the...
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EXIGIS, LLC. ( www.exigis.com ), the leading provider of risk management, insurance, and trade finance software and services, announced the release of RiskWorksPS™ – a risk and insurance workflow automation software suite developed and configured specifically to the unique needs of the public sector. The challenges and complexities of managing risk in the public sector are profoundly different from those in the private sector. RiskWorksPS is the first multi-application cloud-based risk management operating system, purpose-built for the public sector, providing Risk Pools and independent Self-Insureds a central ‘command-and-control’ to easily identify,...
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EXIGIS, LLC. ( www.exigis.com ), the leading provider of risk management, insurance, and trade finance software and services, has announced the release of RiskWorks rm.Compliance 10.7, the next generation of the company’s industry-leading contract compliance and insurance certificate validation software. EXIGIS RiskWorks rm.Compliance was one of the first web-based workflow automation software solutions purpose-built for the management, verification and maintenance of contract compliance and third party certificates of insurance. “Today’s risk manager is faced with the challenge of managing an increasingly complex and progressive risk landscape....
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I often tell myself, during election times, that if I don't vote - I can't complain about the outcome! What does voting mean? Is it the physical process of casting your vote - YES - and more. It involves the discussion around that topic - respectfully of course. But sometimes passionately! Ask yourself, is an uninformed vote a good vote? The world has become complex and we all find it difficult to stay current with the issues due to information overload. Priority plays a big part, for me, in what to vote for and what to discuss. I vote for the following on a daily, weekly, monthly and yearly basis: 1) Love for my family and friends, 2) Structure...
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