When disaster strikes, the difference between disruption and recovery often comes down to preparation, partnerships, and speed of response.

Join us for an insightful panel discussion featuring a commercial restoration expert and a commercial insurance leader, designed specifically for risk managers, facilities leaders, and decision-makers across corporations and universities.

This session will explore what really happens before, during, and after a loss event—from large-scale water damage and fire incidents to complex claims handling and business continuity challenges.

You’ll gain a behind-the-scenes look at how restoration and insurance professionals work together to:

• Minimize downtime and operational disruption
• Navigate complex commercial claims
• Protect assets, people, and brand reputation
• Improve preparedness and response planning

Whether you oversee a campus, portfolio of properties, or critical infrastructure, this conversation will provide practical strategies, real-world insights, and actionable takeaways to strengthen your organization’s resilience.

Thanks to our sponsor, Professional Restoration Services!

Panelists

• Jamie Billingsley
Commercial Lines Manager, C&D Insurance
Perspective: agency-side realities, commercial client expectations, submission quality, and the producer/underwriter relationship.

• Clinton Tierney
Consultant, Floodlight Group / Restoration & Recovery Specialist
Perspective: on-the-ground loss scenarios, emergency response insights, and how restoration data improves underwriting and claims decisions.

Moderated By

• Darren Bloomfield
Account Executive, Cogitate
Perspective: how modern insurance organizations are using technology—AI-driven submission intake, automated workflows, and connected policy/claims systems—to reduce friction and improve service across the full risk lifecycle.