Mr. Chris Mandel, AIC, ARME, CPCU, RF, RIMS-CRMP

SVP, Strategic Solutions, Sedgwick and Director, Sedgwick Institute,
Sedgwick Institute
Workshop Instructor
Gold MVP

Contact Details

College Grove, TN
United States


Christopher E. Mandel is SVP, Strategic Solutions for Sedgwick and is the Director of the Sedgwick Institute, where in both positions he is responsible for helping the company reach its strategic vision and manage the interface with the industry. From 2001-2010, Mr. Mandel was head of enterprise risk management for USAA, Group. Mr. Mandel has more than 30 years of experience in insurance and large global corporate risk management. He has pioneered the development of award winning ERM at USAA. He has held leadership roles throughout his career in insurance, brokerage, consulting, corporate strategy and enterprise risk management. He has served the Risk Management Society in leadership roles beginning in the early 90s, culminating President in 2002-2003 and CRO in 2004. He holds or has held appointments to over 25 industry entities including current board or advisory board roles in the Captive Insurance Group of NJ, CLM's Future of Risk forum, AMA's Risk Council, the Association for Responsible Alternatives to WC and Insurance Thought He was elected a member of Risk Who's Who in 2008 and is on the teaching faculty of RIMS and the International Center for Captive Insurance Educations (ICCIE) and is a Board director for the latter. He is also an adjunct professor at Florida State Law School and George Mason University. Mr. Mandel received his B.S. in Business Management from Virginia Polytechnic Institute and State University and a Masters in Business Administration from George Mason University and is a RIMS-CRMP and RIMS Fellow. He is a frequent industry speaker, teacher and author, writes the Claim Management column for IRMI and contributes to the Risk Insider column for Risk and Insurance magazine. He has had continuously running columns in the trade press since 1996 and was named Risk Manager of the Year 2004, and received the RIMS Goodell Award (2016) for lifetime achievement. He is also certified in the ISO31000 risk management standard.?


George Mason University
Virginia, United States
1989 To 1994

Virginia Polytechnic Institute and State Univ (Va Tech)
Virginia, United States
BS Business Management

Job History

SVP, Strategic Solutions
January 2013 - present

USAA Group
AVP, Enterprise Risk Management at USAA Group (CRO)
San Antonio, TX, United States
April 2001 - present

G4S Compliance and Investigations
Advisory Board Member and Consultant
November 2011 - December 2012

rPM3 Solutions, LLC
EVP, Professional Services
August 2011 - December 2012

Excellence in Risk Management (ERM) LLC.
President and Principal Consultant
August 2010 - December 2012

1910 Church
October 2009 - August 2012

Bethel World Outreach Church - Every Nation
Ministry Team Member
September 2012 - January 2012

Association of Risk Management - Japan
Independent Board Director
January 2002 - January 2012

Enterprise Indemnity
President and Vice Chairman of the Board
March 2004 - August 2010

Institute for Church Safety and Risk Management
Advisory Board Member
January 2009 - April 2010

Assciation of Finance Professionals
Advisory Board Member
January 2009 - January 2009

American Institute for Propery Casualty Underwriters
Member, ARM-E Exam Review Committee
January 2009 - January 2009

Liberty Mutual Insurance Group
Advisory Board Member
January 2005 - January 2008

FM Global
Advisory Board Member
January 2002 - January 2008

ERM Interest Group - LinkedIn
Founder and Administrator
January 2007 - January 2007

AAO Insurance Company
January 2004 - January 2007

AIG Insurance Group
Advisory Board Member
January 2003 - January 2007

Zurich Insurance Group
Advisory Board Member
January 1995 - January 2007

Risk and insurance Management Society, Inc.
January 1998 - May 2004

Risk and Insurance Management Society
Director and Various Board Committee Chairs
January 1998 - January 2004

Director, World-wide Risk Management, KFC Corp
August 1993 - March 2001

Advisory Board Member
Louisville, KY, United States
January 1998 - January 2001

Yum! Brands
Director, Global Risk Management
Alexandria, VA, United States
January 1997 - January 2001

Tricon Global Restaurants, Inc./ YUM Brands, Inc.
Director Global Risk Management
January 1993 - January 2001

American National Red Cross
Director Risk Management Division
October 1989 - July 1993

Verizon Corporation
Risk Manager
Arlington, VA, United States
April 1985 - September 1989

Marsh USA
Senior Consultant
Washington, DC, United States
July 1983 - April 1985